Triston Felix

Russellville, KY 42276 otriston@gmail.com

Results-oriented Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail. Skilled in tackling problems in unique ways to develop innovative solutions.


Experience

PTE-TL

Support.com
  • Hardware / Software technical support
  • Troubleshooting Mac OS, Windows XP, Vista, 7, 8 and10 Platforms
  • Troubleshooting Server 2008, 2012, 2016 Operating Systems
  • Business network troubleshooting with server and firewall based DHCP, DNS
September 2018 - Present

IT Technician

Staples Health Clinic
  • Installing network and computer systems
  • Maintaining, repairing and upgrading network and computer systems
  • Providing phone and online support to users
May 2017 - Present

IT Manager

Big & Small Services
  • Install networking gear e.g. servers, switches, routers etc
  • Maintaining, repairing and upgrading network and computer systems
  • Hiring of Technicians
June 2016 - May 2017

Skills

Programming Languages & Tools
Workflow

Interests

Home Lab


Freelance Web Development


Remote Support for my local client base