Triston Felix

Russellville, KY 42276 otriston@gmail.com

With over 5+ years of IT experience, I am a results-oriented Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail. Skilled in tackling problems in unique ways to develop innovative solutions.

Experience

PTE-TL

Support.com

Hardware / Software technical support
Troubleshooting Mac OS, Windows XP, Vista, 7, 8 and10 Platforms
Troubleshooting Server 2008, 2012, 2016 Operating Systems
Business network troubleshooting with server and firewall based DHCP, DNS

September 2018 - Present

IT Technician

Staples Health Clinic

Installing network and computer systems
Maintaining, repairing and upgrading network and computer systems
Providing phone and online support to users

May 2017 - Present

IT Manager

Big & Small Services

Install networking gear e.g. servers, switches, routers etc
Maintaining, repairing and upgrading network and computer systems
Hiring of Technicians

June 2016 - May 2017

Skills

Industry Knowledge

IT Ops
Disaster Recovery
Network Design
Troubleshooting
Network Security

Tools/Technologies/Services

Active Directory
Docker
FreePBX
pfSense
WireGuard/Tailscale
VMware vCenter/vSphere

Programming Languages & Tools

Projects

Home Lab

The highlights

pfSense
2x VMware ESXI Cluster
TrueNas - iSCSI, FTP, SMB-(Map drive for active directory users)
x2 Windows Server 2022 with Active Directory,IIS,DNS,AD CA,
Docker lab
FreePBX
VMware Horizon
Home Assistant

For the most up-to-date full list of all hardware & services that I run in my home lab you can visit lab.tnf.dev